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The Missing Rung
Epic analysts are hard to hire, and the reason is structural. Epic certification is stringent…
Not Just a "Glassdoor" Problem
Ask most staffing executives how they manage their firm's online reputation, and the answer starts…
Candidates Are Checking Out Your Recruiters
For as long as search has existed, the recruiter controlled the first impression. You wrote…
The Harvest-Now Liability
A phishing email landed in my inbox recently that looked exactly like the MyChart notices…
The Fulfillment Ceiling
AMN Healthcare's 2026 Healthcare Workforce Outlook Survey collected 4,040 responses, including 947 from client-side healthcare…
The SG&A Trap
In 2020, about 400 staffing agencies held Joint Commission certification, the standard quality accreditation for…
The Advisor's Paradox
For most of the past two decades, staffing was the product. A health system had a…
When Your Client Becomes Your Competitor
Healthcare staffing has always been in the business of filling gaps. The standard model: a…
The GPO Vise
When the GPO walks into the procurement room, the rules change. Group Purchasing Organizations have…
The Handoff Nobody Planned
There is a version of the ownership blind spot in staffing that is unlike the…
Is Your Client Ahead of You?
Two technology stories are happening in healthcare staffing at the same time, and it seems…
The Multiple You're Leaving on the Table
Not every dollar of revenue a staffing firm generates is worth the same to a…
The Race to Identical
For most of the last decade, healthcare staffing companies competed on technology. RFPs asked about…
The Shortage Clause
Every few weeks brings another round of AI layoff headlines, and every round gets read…
Shoemaker's Children
Ask any lower middle-market staffing firm owner one question: Could you disappear for three months…
The Leverage Test
Healthcare staffing has been asking the wrong question. For most of the past five years…
The Automation of Clinical Governance
In the standard operating model, when a healthcare staffing agency deploys a cohort of clinicians…
The Average Epidemic
Most commercial conversations about AI focus on the floor effect: AI elevates underperformers, raises the…